Harmony Elite
Performance
Ergonomics
Value
Harmony Pro 2400
Performance
Ergonomics
Value
PRICE $350 (Harmony Elite), $550 (Harmony Pro 2400)
AT A GLANCE
Plus
Easy setup and system integration
Cloud-based control and backup
Controls via IR, TCP/IP, and Bluetooth
Minus
Lacks Apple Siri support
Pro 2400 limited to custom installation channel
THE VERDICT
Harmony remotes offer the convenience and customization options of high-priced control systems, but without the intensive support requirements that come with them.
The biggest complaint I hear from clients when I'm out in the field doing video display calibration work involves problems with remote control systems. You'd think this would be because they have a stack of them to shuffle through, or they had bought some cheap off-the-rack universal remote at Walmart. On the contrary, the complaints are always about some high-end home automation system. As a happy Logitech Harmony remote control user, I've managed to avoid that direction. For the last few years, my remote of choice has been the Harmony Elite, which this review will focus on alongside its new cohort in the custom installation market, the Harmony Pro 2400.
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